How to fix the Nvidia Shield Internet connectivity issue?


Carry out the steps that are given below to fix Nvidia Shield Won't Connect To Internet issue.


  • Check the Ethernet cables used for the connection. Verify whether they are connected properly and free from damages.
  • Restart your TV and run it for about five minutes.
  • Now, remove the power cable of the TV from the wall outlet while the TV is turned on.
  • Wait for about 20 minutes and restart your TV.
  • If prompted, enter the Wi-Fi password and check if the issue is resolved.
  • If the problem persists, turn off your Wi-Fi router and turn it on after a few minutes.
  • Wait for the router to get back the internet settings.
  • Once the connection is stable, connect your TV to the Wi-Fi network.
  • If you can't connect to your Wi-Fi network, refresh the DNS Settings.
  • Press the Menu button on the remote and touch Settings.
  • Select the Network option and navigate to Network Settings.
  • Select Start and go to the IP Settings.
  • Now, change the DNS settings to manual. Then enter8.8.8.8 or 8.8.4.4 in the DNS server field.
  • Sometimes, the internet may also not work on your device if the MAC address of the Nvidia shield is blocked on your router.
  • From your smartphone, turn on the mobile hotspot from Settings.
  • If you can connect your Nvidia shield to the mobile network, you have to remove the blocked MAC address from the router configuration.
  • Go to the web interface page of the router and remove the blocked address.
  • If the issue persists, go to the official Nvidia website.
  • Update the firmware of your device by selecting the model. Then, click Download.
  • Update the firmware by connecting a USB drive to your device.
  • You can extract the downloaded files and copy them to the USB drive.
  • Make sure that the USB only has the firmware files and connect it to your device.
  • Press the Menu button on the TV remote and select Support.
  • Go to the Software Upgrade option and select USB.
  • Wait for the updating process to complete.
  • If you are not able to access the internet, perform a factory reset.
  • Press Menu on the remote and select Settings.
  • Select the General option and navigate to the Reset section.
  • Once the TV is reset, you will be able to connect it to the internet.


For more information, please refer to the detailed guide.


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